Product Catalogue

Introduction

The hospital information software (HIS) is core module of the Enterprise Resource Planning (ERP) software, a lightweight software designed to have small memory footprint (RAM usage) and low CPU usage, overall a low usage of system resources as a result of simple design and architecture.

Real-time processing, flexible workflow and robust automation are the elements of the hospital information software (HIS) to support broad range of use cases, business processes alignment and true flexible software implementation.

Applications and Modules

GCS ERP covers a wide range of applications and provide sufficient resources to automate any business process in the following domains:

• Healthcare Management
  • Patient Demographic
  • Patient Socioeconomic
  • Patient Evaluation
  • Patient Family History
  • Patient Vital Sign
  • Patient Diagnoses
  • Patient Medication
  • Patient Prescription
  • Patient Ophthalmology
  • Patient Pregnancies
  • Patient Certificates
  • Patient Insurance
  • Patient Communications
  • Patient Lab Requests
  • Patient Radiology Requests
  • Patient Insurance and Invoices
• Financial Accounting
  
  • Financial statements
  • Financial Transactions
  • Payments, Receipts and Cash vouchers
  • Tax and currency managements
• Human Resources (HR)
  • Employee management 
  • Recruitment and case management
  • Training and education
  • Attendance and electronic signature
  • Payroll and payslips
  • Leave management
• Manufacturing
  • Engineering
  • Bill of materials (BoM)
  • Work orders
  • Product life cycle management

 

 

Hospital Information Software (HIS)

GCS hospital information software (HIS) act as secure single source of truth, reliable and comprehensive hospital management system for any size of health institution and organisation.

GCS HIS enhances and controls the health care professionals to coordinate and align the care by accurate patient health information and the associated medical and health records, such as the health appointments, medication and medicament prescription and pharmacy stocks and inventory levels.

 

 

Radiology Information System (RIS)

The radiology information software (RIS) comes with the built in Patient registration and scheduling:

• Patient management
• Modality interface
• Request management
• Templates management
• Result entry
• Instrument automation, via scheduler, rules and workflows
• Result reporting
• Patient notification

 

 

Laboratory Information Management System (LIMS)

The laboratory information software (LIMS) comes with the built in Patient registration and scheduling:

• Patient management
• Media interface
• Blood bank
• Templates management
• Stocks and Inventory with traceability
• Instrument automation, via scheduler, rules and workflows
• Result reporting
• Patient notification

 

 

Integrated Financial System

The hospital information software (HIS)  comes with built in financial system to manage and ensure an efficient and accurate administration of finance for the health institution and organisation.

 

 

 

 

Ambulance Fleet and special vehicles 

Manage and control the hospital ambulance fleet and special vehicles with integrated and built in fleet management system

• Driver records
• Fuel and tank control and management
• Hire 
• Registration
• Transmission
• Vehicles and vehicles type

 

 

Hospital Calendar, Appointment and Notification

The  hospital information software (HIS) has built in easy to use and intuitive calendar, appointment and SMS, Email and mobile notifications, to ensure interactive engagement among patients, health professionals and the medical clinics.

 

 

 

Hospital Inventory Management System

The hospital information software (HIS) comes with built in inventory management system

• Inventory Automation
• Inventory POS (Point of Sales)
• Inventory Locations
• Inventory Warehouses
• Inventory Lots
• Inventory Stocks
• Inventory Move

 

 

 

 

 

 

 

HL7 Capable Hospital Information Software (HIS)

Health Level Seven international (HL7) refers to a set of international standards for transfer of clinical and administrative data between software applications used by various healthcare providers.

GCS hospital information software (HIS) implements the HL7 interface engine.

HL7 capable hospital information software (HIS) and Health Solutions and software enable health institutions to communicate and share patient information reliably and securely over the internet network.

 
ICD Compliant Hospital Information Software (HIS)

International Statistical Classification of Diseases and Related Health Problems (ICD) allows the systematic recording, analysis, interpretation and comparison of mortality and morbidity data collected in different countries or regions and at different times.

GCS  hospital information software (HIS) complies with the World Health Organisation (WHO) International Classification of Diseases (ICD) and Procedures and the International Health Regulations (IHR).

 

Simple design and mobile first modules

GCS adopts responsive web design to make the hospital information software (HIS) pages to fit the screens of different devices automatically, displaying the content in a way that people feel comfortable, this capability reduces users’ operations like panning, zooming and scrolling when using the different modules and pages in the ERP to ensure usability and satisfaction all time.

 

 

Technology

The hospital information software (HIS) is based on simple technology architecture to ensure high level of flexibility and scalability, the simple architecture contributes to more secure services, faster implementation and higher portability across different platforms.

The following diagram describes GCS digital service high level architecture and the standard cloud service deployment on Amazon Web Services (AWS).

 

 

Elastic Load Balancing

Elastic Load Balancing (ELB) automatically distributes the incoming traffic across multiple application servers and IP addresses in more availability zones,  ELB monitors the health of its registered targets, and routes traffic only to the healthy targets and scales the load balancer capacity automatically in response to changes in incoming traffic.

GCS ELB distributes workloads across multiple compute resources to increases the availability and fault tolerance of the web services and cloud products.

Elastic Computing Resources

GCS uses scalable computing capacity in the cloud to scale up and handle changes in requirements or spikes in popularity, reducing any down time due to heavy loads on the cloud services.

Multi-Deployment Relational Database

GCS deploys primary databases and synchronously replicates the data to different databases in different locations, when database failure detected, GCS services automatically failover with automatic database failover that completes as quickly as 60 seconds with zero data loss and no manual intervention.

Integration

GCS digital services provide Web APIs Application Programming Interface (API) endpoints to integrate with other digital services by publishing and consuming events on the API's endpoints.

Web APIs are services accessed from client devices (Desktop, Server, Mobile Phone, Laptop, etc.) using the secure Hypertext Transfer Protocol (HTTPs), GCS Web APIs are RESTful and implements the standard GET and POST. HTTP requests are used to access data or resources in the web application via URL-encoded parameters. Responses are generally formatted as either JSON or XML to transmit the data

Application Programming Interface (API)

GCS has more than 1,300 API's endpoints to enable robust and asynchronous integration, with HTTPs requests made to a resource located on the server using the Unique Resource Identifier (URI) to receive the payload formatted in JavaScript Object Notation (JSON), this type of communication ensures fast performance, reliability, and the ability to scale end extend the digital services capabilities without affecting the system at run time.

 

Communication

GCS implements a secure unified communication system to deliver notification to the system users, all communication messages are captured by the system audit trail.

• Application Instant Messages via secure WebSocket protocol, WebSocket protocol was standardised by the IETF as RFC 6455 in 2011;
• Email Services via TLS/SSL based communication with encrypted data;
• SMS with encrypted data; and
• Web Push Notification with encrypted data based on the Voluntary Application Server Identity Key (VAPID).

 

Cybersecurity

Protect the  hospital information software (HIS)

GCS implements NIST Cybersecurity Framework (NIST CSF) to protect all cloud services regardless of the technology used to power these services.

Created and established by the US National Institute of Standards and Technology (NIST), the framework addresses the lack of standards when it comes to cybersecurity and provides a uniform set of rules, guidelines, and standards for organisations to use across industries.

NIST Cybersecurity Framework is widely considered to be the gold-standard for building a cybersecurity program, by acting as a top-level security management tool that helps assess cybersecurity risk across the organisation.

NIST cybersecurity framework is a powerful framework to organise and improve GCS cybersecurity program. Comprehensive guidelines and best practices to help our engineers to build and improve our cybersecurity state. The framework puts forth a set of recommendations and standards that enable us to be better prepared in identifying and detecting cyber-attacks, and also provides guidelines on how to respond, prevent, and recover from cyber incidents.

 

 

GCS implements the 5 Core Functions of NIST Cybersecurity Framework as per the following section.

Hospital Information Software (HIS) Cybersecurity Identification

Since 2006 and before the NIST time, GCS has developed the following to identify the digital assets to be protected:

• Robust Configuration Management Database (CMDB) for all data, personnel, devices, systems, and facilities that enables the digital services to achieve business purposes are identified and managed consistent with their relative importance to business objectives and our risk strategy.
• Awareness of the business environment, GCS motivation and mission, objectives, stakeholders, and activities are identified and prioritised; to inform GCS cybersecurity roles, responsibilities, and risk management decisions.
• Clear governance with the associated policies, procedures, and processes to manage and monitor GCS legal, risk, and operational requirements to inform the management of cybersecurity risk.
• Comprehensive Risk Assessment contributed to the understanding of the cybersecurity risk to the corporate and customers operations, including the significant impact on the clinical data and patient health and safety; and 
• Risk Management Strategy to support long term risk decisions.

Hospital Information Software (HIS) Cybersecurity Protection

GCS developed and implemented the following safeguards to ensure delivery of critical infrastructure services to our customers:

• Fine-tuned permission and access control to ensure access to digital assets and associated facilities is limited to the authorised staff of GCS;
• Awareness and training program, GCS personnel and partners are provided cybersecurity awareness education and information security-related induction;
• Data Security: Health, clinical and Patient Information and records are managed consistent with GCS risk strategy to protect the confidentiality, integrity, and availability of information.
• Processes and procedures to maintain and manage the protections of information systems and digital assets; and
• Robust technology to ensure the security and resilience of systems, consistent with GCS policies, procedures, and agreements.

Hospital Information Software (HIS) Cybersecurity Detection

To identify the occurrence of any cybersecurity event on our digital services, GCS has developed and implemented the following activities:

• Anomalies and Events Detection, to detected in a timely manner and to forecast the potential impact of events.
• Security Continuous Monitoring on all GCS cloud instances; and 
• Detection processes testing to verify the effectiveness of protective measures including network and physical activities.

Hospital Information Software (HIS) Cybersecurity Response

GCS has developed and implemented the following to respond to any detected cybersecurity incident:

• Response Plan, automated ITIL based set of action to execute and maintain related processes and procedures to ensure timely response to detected cybersecurity events.
• Robust Communications Channel with internal and external stakeholders to inform the cybersecurity events;
• Mitigation activities to prevent expansion of the cybersecurity incident;
• Improvements knowledge base to incorporate lessons learned from current and previous response activities.

Hospital Information Software (HIS) Cybersecurity Recovery

In the case of successful cybersecurity attack and upon the compromise of any digital services, GCS has developed and implemented appropriate activities to restore any capabilities or services that were impaired as per the following:

• Recovery Plan, processes and procedures to be executed and maintained to ensure timely restoration of systems or assets affected by cybersecurity events.

 

Data Security, Isolation and Data Encryption

 

Frequently Asked Questions (FAQs)

What is the Hospital Information Software?

The Hospital Information Software is a computer and electronic application and system help hospitals and health institutions to manage patient admission, surgeries, hospitalisation, emergency and medical vehicles and fleet and the medical inventory, the Hospital Information Software and System contributes to more efficient hospital operations and medical inventory operations.

What are the features of the Hospital Information Software?

• Hospital and Health Institution Services and Billing
• Hospital and Health Institution Patient Appointments
• Hospital and Health Institution Patient Queue
• Hospital and Health Institution Emergency
• Hospital and Health Institution Patient Admission
• Hospital and Health Institution patient Transfer
• Hospital and Health Institution Patient Waiting List
• Hospital and Health Institution Surgeries
• Hospital and Health Institution Paediatrics
• Hospital and Health Institution Insurances and Policies
• Hospital and Health Institution Invoices and Financial

Who can use the Hospital Information Software?

The Hospital Information Software can be used by the following audiences

• Hospitals
• Health Institutions with Patients Admission, Inpatients and Outpatients Services.

How much does the Cloud and Web based Hospital Information Software cost?

The cost of the Cloud and Web based Hospital Information Software is user based with the following cost schema as per the pricing page.

What is the user and who can be classified as user?

The user is any health professional has active account in the Hospital Information System.

Do you count the patient who access the Online Medical Imaging and Radiology and the Online Medical Laboratory Results as a user?

No, any health institution or Hospital can have unlimited number of patients with active accounts without license and no cost associated.