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Laboratory Information Software (LIS)


Pathology and Laboratory Medicine Information Software to manage patient pathology results, billing, scheduled appointments and generate pathology and laboratory medicine reports

Product Catalogue

Introduction

The laboratory information software (LIS) is core module of the Enterprise Resource Planning (ERP) software, a lightweight software designed to have small memory footprint (RAM usage) and low CPU usage, overall a low usage of system resources as a result of simple design and architecture.

Real-time processing, flexible workflow and robust automation are the elements of the laboratory information software (LIS) to support broad range of use cases, business processes alignment and true flexible software implementation.

Applications and Modules

GCS ERP covers a wide range of applications and provide sufficient resources to automate any business process in the following domains:

The pathology system as part of the enterprise resource planning (ERP)

 

 

Laboratory Information System (LIS)

The laboratory information software (LIS) comes with the built in Patient registration and scheduling:

Built in capabilities:

 

The pathology information system dashboard menu

 

 

 

The pathology information system shows the report of the pathology test

 

 

Pathology Discipline form in the pathology information system

 

Laboratory Information Software (LIS) Secure Patient Portal

Secure, reliable and intuitive  patient portal to enable patients to view and communicate their pathology reports and results.

Secure patient portal to access their pathology results and reports

 

Hospital Calendar, Appointment and Notification

The laboratory information software (LIS) has built in easy to use and intuitive calendar, appointment and SMS, Email and mobile notifications, to ensure interactive engagement among patients, health professionals and the medical clinics.

Appointment and notification to alert patient for their pathology test schedules

 

 

Logical Observation Identifiers Names and Codes (LOINC) Standards

The laboratory information software (LIS) is compliant with the Logical Observation Identifiers Names and Codes (LOINC).

LOINC, the universal standard for identifying medical laboratory observations and related Electronic Health Records (EHR) documents and clinical mapping and improve clinical health information and data exchange.

HL7 Capable Laboratory Information Software (LIS)

Health Level Seven international (HL7) refers to a set of international standards for transfer of clinical and administrative data between software applications used by various healthcare providers.

GCS laboratory information software (LIS) implements the HL7 interface engine.

HL7 capable laboratory information software (LIS) and Health Solutions and software enable health institutions to communicate and share patient information reliably and securely over the internet network.

ICD Compliant Laboratory Information Software (LIS)

International Statistical Classification of Diseases and Related Health Problems (ICD) allows the systematic recording, analysis, interpretation and comparison of mortality and morbidity data collected in different countries or regions and at different times.

GCS laboratory information software (LIS) complies with the World Health Organisation (WHO) International Classification of Diseases (ICD) and Procedures and the International Health Regulations (IHR).

 

Simple design and mobile first modules

GCS adopts responsive web design to make the laboratory information software (LIS) pages to fit the screens of different devices automatically, displaying the content in a way that people feel comfortable, this capability reduces users’ operations like panning, zooming and scrolling when using the different modules and pages in the ERP to ensure usability and satisfaction all time.

Mobile based and responsive pathology information system main menuMobile based and responsive pathology information system test reportMobile based and responsive pathology information system phlebotomist user profile
 
 
Mobile based and responsive pathology information system phlebotomist help request and supportMobile based and responsive pathology information system request formMobile based and responsive pathology information system appointment schedule form

 

 

Technology

GCS laboratory information software (LIS) is based on simple technology architecture to ensure high level of flexibility and scalability, the simple architecture contributes to more secure services, faster implementation and higher portability across different platforms.

The following diagram describes GCS digital service high level architecture and the standard cloud service deployment on Amazon Web Services (AWS).

Simple architecture and design - Standard Implementation on Amazon Web Services for the pathology information software as a service (SaaS)

 

Elastic Load Balancing

Elastic Load Balancing (ELB) automatically distributes the incoming traffic across multiple application servers and IP addresses in more availability zones,  ELB monitors the health of its registered targets, and routes traffic only to the healthy targets and scales the load balancer capacity automatically in response to changes in incoming traffic.

GCS ELB distributes workloads across multiple compute resources to increases the availability and fault tolerance of the web services and cloud products.

Elastic Computing Resources

GCS uses scalable computing capacity in the cloud to scale up and handle changes in requirements or spikes in popularity, reducing any down time due to heavy loads on the cloud services.

Multi-Deployment Relational Database

GCS deploys primary databases and synchronously replicates the data to different databases in different locations, when database failure detected, GCS services automatically failover with automatic database failover that completes as quickly as 60 seconds with zero data loss and no manual intervention.

Integration

GCS digital services provide Web APIs Application Programming Interface (API) endpoints to integrate with other digital services by publishing and consuming events on the API's endpoints.

Web APIs are services accessed from client devices (Desktop, Server, Mobile Phone, Laptop, etc.) using the secure Hypertext Transfer Protocol (HTTPs), GCS Web APIs are RESTful and implements the standard GET and POST. HTTP requests are used to access data or resources in the web application via URL-encoded parameters. Responses are generally formatted as either JSON or XML to transmit the data

Application Programming Interface (API)

GCS has more than 1,300 API's endpoints to enable robust and asynchronous integration, with HTTPs requests made to a resource located on the server using the Unique Resource Identifier (URI) to receive the payload formatted in JavaScript Object Notation (JSON), this type of communication ensures fast performance, reliability, and the ability to scale end extend the digital services capabilities without affecting the system at run time.

 

Communication

GCS implements a secure unified communication system to deliver notification to the system users, all communication messages are captured by the system audit trail.

 

Cybersecurity

Protect the Laboratory Information Software (LIS)

GCS implements NIST Cybersecurity Framework (NIST CSF) to protect all cloud services regardless of the technology used to power these services.

Created and established by the US National Institute of Standards and Technology (NIST), the framework addresses the lack of standards when it comes to cybersecurity and provides a uniform set of rules, guidelines, and standards for organisations to use across industries.

NIST Cybersecurity Framework is widely considered to be the gold-standard for building a cybersecurity program, by acting as a top-level security management tool that helps assess cybersecurity risk across the organisation.

NIST cybersecurity framework is a powerful framework to organise and improve GCS cybersecurity program. Comprehensive guidelines and best practices to help our engineers to build and improve our cybersecurity state. The framework puts forth a set of recommendations and standards that enable us to be better prepared in identifying and detecting cyber-attacks, and also provides guidelines on how to respond, prevent, and recover from cyber incidents.

 

NIST Cybersecurity Framework

 

GCS implements the 5 Core Functions of NIST Cybersecurity Framework as per the following section.

Laboratory Information Software (LIS) Cybersecurity Identification

Since 2006 and before the NIST time, GCS has developed the following to identify the digital assets to be protected:

Laboratory Information Software (LIS) Cybersecurity Protection

GCS developed and implemented the following safeguards to ensure delivery of critical infrastructure services to our customers:

Laboratory Information Software (LIS) Cybersecurity Detection

To identify the occurrence of any cybersecurity event on our digital services, GCS has developed and implemented the following activities:

Laboratory Information Software (LIS) Cybersecurity Response

GCS has developed and implemented the following to respond to any detected cybersecurity incident:

Laboratory Information Software (LIS) Cybersecurity Recovery

In the case of successful cybersecurity attack and upon the compromise of any digital services, GCS has developed and implemented appropriate activities to restore any capabilities or services that were impaired as per the following:

 

Data Security, Isolation and Data Encryption

GCS encrypts and digitally signs server-side data stored at rest and extends to the automated backups, read replicas, and snapshots, the signing operations using asymmetric key pairs to validate digital signatures and securely generate hash-based message authentication codes (HMACs) that ensure message integrity and authenticity.

GCS cloud computing resources protected by security groups act as a firewall to control inbound and outbound traffic at the lowest computing level.

GCS uses the industry standard AES-256 encryption algorithm to encrypted customer data.

 

 

Support Plans

 

Plan Standard Business Enterprise
Enhanced Technical Support
  • Business hours web access to Cloud Service Desk and Support Centre
  • 1 case per month with 1 primary contact
  • 24/7 web, and chat access to Cloud Service Desk and Support Centre
  • 10 cases per month with 1 primary contact
  • Standard Priority
  • 24/7 web, and chat access to Cloud Service Desk and Support Centre
  • 24/7 phone support
  • Unlimited cases and unlimited contacts 
  • Standard Priority
  • Critical Priority
Case Severity / Response Times
  • General guidance < 48 hours
  • System impaired < 24 hours
  • General guidance < 24 hours
  • System impaired < 6 hours
  • General guidance < 3 hours
  • System impaired < 1 hour
  • Business/Mission-critical system down < 15 minutes
Incident Resolution Time
  • System incident < 72 hours after the Response Time
  • System incident < 24 hours  after the Response Time
  • All service and system incidents < 1 hour after the Response Time
Programmatic Case Management
  • ITSM Self-service only
  • ITSM Self-service only
  • ITSM Self-service
  • ITSM Service Calls
  • ITSM Change Management
  • ITSM API's
Service Integration and Third-Party Software Support
  • Not available
  • 3 Hours per month
  • APIs Integration
  • 30 Hours per month
  • APIs Integration
Training and Education
  • Access to self-paced education portal
  • Access to self-paced education portal
  • 3 Hours online training session per month up to 10 users
  • Access to self-paced education portal
  • 20 Hours online training session per month up to 30 users
Pricing
  • No cost option
  • $15 per user per month
  • Minimum 10 users
  • $30 per user per month
  • Minimum 20 users

 

Frequently Asked Questions (FAQs)

What is the Medical Laboratory Information Software?

The Medical Laboratory Information Software is a computer and electronic application and system to manage patient pathology results, billing, scheduled appointments and generate pathology and laboratory medicine reports

What are the features of the Medical Laboratory Information Software?
Who can use the Medical Laboratory Information Software?

The Medical Laboratory Information Software can be used by the following audiences

How much does the Cloud and Web based Medical Laboratory Information Software Cost?

The cost of the Cloud and Web based Medical Laboratory Information Software is user based with the following cost schema as per the pricing page.

What is the user and who can be classified as user?

The user is any health professional has active account in the Medical Laboratory Information Software.

Do you count the patient who access the Online Medical Imaging and Radiology and the Online Medical Laboratory Results as a user?

No, any health institution, Clinic or the Medical Centre can have unlimited number of patients with active accounts without license and no cost associated.

Since 2014, Geelong Computing Systems has made its mark in the healthcare sector by connecting healthcare professionals, doctors, general practitioners, clinics, and medical centers with their patients through leading, advanced, and cost-effective digital services.

The GCS software suite, which includes Electronic Medical Records (EMR), Radiology Information Systems (RIS), Laboratory Information Systems (LIS), Hospital Information Systems (HIS), and Dental Practice software, has been widely adopted by regional and local healthcare providers.

The simple design and innovative philosophy of GCS software have significantly contributed to the productivity and satisfaction of healthcare professionals and medical staff who rely on GCS's software and services daily.

GCS has become the trusted strategic partner for reliable digital healthcare services, dedicated to providing dependable digital solutions for managing sensitive medical records and critical patient data in a secure environment, making it the ideal choice for local and regional healthcare providers.